PSI - Issue 5

Rosário Oliveira et al. / Procedia Structural Integrity 5 (2017) 1129–1135 Rosário Oliveira / Structural Integrity Procedia 00 (2017) 000 – 000

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customer, still essential to maximizing profitability of construction activities. Defects and reworks should not be accepted as inevitable or even as certainties, but considered as a permanent challenge to the management of the work, being important to use risk assessment techniques in the planning and control of operations. The clause "Planning and Operational Control" specified in ISO 9001: 2015 indicates that organizations must plan, implement and manage the processes necessary for the supply of the product and service provision (Society of Operations) to ensure compliance with customer requirements (Work owners). The process control, measurement and monitoring should provide the specific actions to address the risks and opportunities and achieve certain objectives in their planning. Therefore, it is necessary to establish Plans of Control, Measurement and Monitoring (PCMM), assess risk and define actions for your treatment, and implement the control of operational processes in accordance with the defined criteria. Plans of Control, Monitoring and Measurement (PCMM) are required to: i ) Demonstrate the conformity of the Work; ii ) Continuously improve operational effectiveness. Thus, it becomes important to define a methodology for the development Plans of Control, Measurement and Monitoring (PCMM), to be implemented in the project realization process where it is necessary to ensure their compliance with the technical and regulatory requirements, taking into account the identification and assessment of risks, defining the inspections and tests, the acceptance criteria, their purposes and frequencies and those responsible for its implementation. 2 - PLANS OF CONTROL AND RISK MANAGEMENT The PCMM is the document that specifies which assays and control inspections, the purposes, the acceptance criteria, frequency, responsible for monitoring and records the results, in order to retain the objective evidence to the satisfaction of Technical and regulatory requirements of the Work, (Oliveira, Planos de Controlo, Medição e Monitorização - Procedimento, 2016). Risk Management is an integral process to the various processes of the Work, aiming at prevention and its resilience. To understand the risk management is necessary to know the definitions adopted a "risk" (Oliveira, A Gestão da Qualidade na Construção e a Gestão do Risco, 2016). According to (NP ISO 31000 - Gestão do Risco - Principios e linhas de orientação, 2012) the "risk" is understood as the effect of uncertainty on objectives; an effect can be expected to circumvent and may be positive or negative; the word "risk" is often used when there is only the possibility of negative consequences. The "risk" is defined mathematically by the product of the result of an event with its likelihood (possibility of something occurs), determined by the probability of occurrence of this event. The way companies operate in the face of risks has been designated by the Risk Management. Thus, the term encompasses different kinds of activities with different levels of responsibility and using specific more or less sophisticated approaches (NP EN ISO 9001:2015 - Sistemas de Gestão da Qualidade, Requisitos, 2015). In particular, when we talk about activities carried out by top management, to ensure that all risks are effectively controlled company, we are referring to Enterprise Risk Management. Some of these activities are closely linked to the strategic objectives of the organization and, as a result, we may be led to think that Risk Management is uniquely associated with its Strategic Planning. In fact it is not so. Even within the top management of the activities there are other tasks that include setting goals and that should certainly be associated with Risk Management. For example, the budgeting process of a work (and the respective management control activity) is also subject to uncertainty, the more likely it is not due to the occurrence of unplanned events such external events. On the other hand, if we assume that are set objectives for all critical processes of a work, then there is need for appropriate risk management to each of these processes. So, we can find Risk Management in receipt of materials and control of work in progress, in short, in all critical processes of work, so that you can ensure your technical and regulatory compliance. Risk Management assumes anticipation of events and the respective prevention. In this way, what is not a problem at the moment, in conjunction with certain circumstances, may be a problem in the future. It involves assessing the risk that is the identification, analysis and risk assessment. Since the identification of Risk is a process of research, recognition and description of Risks; it involves the identification of risk sources, events, respective causes and potential consequences.